Na ka sa cakacaka kina Dental Education, Inc. d/b/a Intake.Dental me tara, vakayagataka, kei na vakamalumalumutaka na ivakatukutuku.
Na Privacy Policy oqo sa vakamacalataka na ka me Dental Education, Inc. d/b/a Intake.Dental (“keimami”, “noda”, se “na Service”) sa collects, uses, ka raicakava kina na veivakalougatataki. Ena nomuni service kei na Service o agrees vei na terms ena loma.
Keimami via me explicit vei na ka keimami sega ni cakava kei nomuni data:
Practice name, address, ka contact information, kei na billing details, subdomain preferences, ka staff user accounts.
Patient demographics, contact information, ka medical/dental history submitted kei na intake forms, plus insurance information, electronic signatures, ka appointment data.
Browser type ka version, ka IP addresses vei na service improvement ka security monitoring.
Keimami counts na ka levu sara sa used na product features ena aggregate form ga (me vaka, feature-level counts ena siga, practice, ka staff role). Na statistics oqo e sega ni wilika na yaca, user identifiers, se patient information, e sega ni rawa ni linked vei na individual person e dua, ka used ga me improve na Service ka adapt nona interface. Keimami sega ni maintains na per-user behavioral profiles.
Vei na practices kei na connected practice management system, keimami uses na aggregate, de-identified operational metrics (me vaka: appointment counts, claim volumes, se estimated unused insurance benefits totals) me show na practice na platform features oya e vinaka sara vei ira, ka me contact na practice staff vei na features oya. E sega ni used na protected health information ena recommendations se communications oqo. E sega ni contacted na patients vei na marketing ena basis oqo.
Na patient data kece sa encrypted kei na AES-256-GCM kei na noda proprietary dual-layer Glyph encryption (wilika ena account kece) ka stored ena noda HIPAA-compliant infrastructure.
Na data sa resides ena Amazon Web Services (AWS) vei na HIPAA-compliant storage ka computing, plus Supabase vei na database services. Na providers rua sa operate ena noda executed BAAs kei Intake.Dental.
Na services sa wilika na AWS, Supabase, Stripe, noda PMS integration partner, insurance verification APIs, Twilio (text messaging ka voice delivery), transactional email delivery providers, enterprise AI model providers (used vei na AI-assisted documentation ka content generation, ka oya e sega ni uses nomuni data me train noda models), Daily.co (video), ka DeepL (form translation). E dua kece sa bound ena BAA se equivalent data processing agreement ni required.
Keimami sega ni store na credit card information. Na Stripe's privacy policy sa governs noda handling ni payment information.
Na practices ena Service e rawa ni sends na text messages vei noda patients kei na platform vei na appointment confirmations, reminders, ka schedule-change notifications; notifications ni sa yaco e dua na earlier appointment opening vei na patients ena practice's waitlist; links me complete na intake ka registration forms; one-time verification codes; ka replies vei na conversations oya sa initiates na patient. Na patients sa solia noda mobile number ka consent me receive na messages oqo taratara vei noda dental practice — ni booking appointment, ena practice's intake se registration forms, se in person ena office.
E sega ni shared na mobile information vei na third parties se affiliates vei na marketing se promotional purposes. Na text messaging originator opt-in data ka consent e sega sara ni sold se shared kei na third party e dua.
Na message frequency sa veisau me baleta nomuni appointments ka requests. Na message ka data rates e rawa ni apply. Na patients e rawa ni opt out na text messages ni dua na gauna ena reply STOP vei na message e dua, ka e rawa ni reply HELP vei na assistance. Na opt-outs sa honored tauri ena platform kece.
Dental Education, Inc. sa executes e dua na Business Associate Agreement (BAA) kei na registered practice kece me kunea na additional cost.
Na implementations sa wilika na AES-256-GCM encryption, TLS 1.3, HIPAA-compliant AWS infrastructure, protection vei na common web attacks, ka isolated per-practice data environments.
Na practices e rawa ni access ka export na patient data kece ni dua na gauna ka e rawa ni request na deletion ena compliance kei na applicable retention requirements.
Keimami na notify na affected practices ena loma ni 72 hours ni discovery ni security incident affecting PHI.
Na minor patient information sa handled ena accordance kei HIPAA, applicable state laws, ka na practice's own policies.
Na patient data sa stored ena servers located ena United States.
Na “Last Updated” date ena reflect na changes e dua vei na policy oqo. Na continued use ni Services oti na notification sa constitutes na acceptance ni updated terms.
Taro vei na policy oqo? Email support@intake.dental.
